2d ago

Client Service Officer


Base pay $30 - $39/hr
Permanent Temporary Standard business hours
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Full job description

Role Title: Client Service Officer
Salary: $39.56 per hour plus superannuation
Location: Dubbo
Contract: 4-months

Your new company
Hays have partnered with a local government agency you will be supporting the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions. They are seeking a Client Service Officer who can join their team on an immediate start, based in Dubbo.

Your new role
Your day-to-day duties will include:

  • Managing conflicts and expectations of clients and their advocates.
  • Work directly with clients and their advocates to provide advice and assistance.
  • Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.
  • Manage client information to ensure confidentiality, accuracy and integrity.
  • Planning and prioritising workloads to meet deadlines in a demanding workplace.

What you'll need to succeed

  • Previous experience as a Client Service Officer or similar role.
  • Ability to multitask, manage completing deadlines and priorities tasks accordingly.
  • Proficient in Microsoft Work & Excel.
  • Excellent verbal and written communication skills, and an advanced proficiency with time management.
  • Meticulous attention to detail and accuracy.

What you need to do now
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to Mikaela.Tilston@hays.com.au , or call (02) 4925 3990.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2665361

Pay comparison
Market average based on all Client Services Officer jobs in Regional NSW
Base pay range
$30 - $39/hr
Market average
Market average

Job details
Date posted
9 Aug 2022
Customer Service & Call Centre
Administration Assistants
Base pay
$30 - $39/hr
Contract type
Work type
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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